Stakeholder engagement
At Gas Networks Ireland, we take the nature and quality of our relationships with all our stakeholders very seriously. We work closely to understand their views and interests, to deliver our projects in partnership, and to respond to their interests as we progress our plans.


General public and communities
Representative bodies include
Individuals, communities, environmental groups, consumer groups, business interest groups, farming bodies and industry bodies.
Priorities
Ensure safe, secure and reliable gas supply.
Maintain competitiveness.
Support social and economic growth.
Response
Focus on engagement at local and community level.
Maintain excellent performance in responding promptly to reports of gas escapes.
Continue to operate efficiently.
Provide infrastructure to facilitate economic growth.
- Surveys
- Face to face
- Roundtables
- Information events
- Working groups
- Website social media
- Multi-stakeholder meetings

Partners
Representative bodies include
Partners, third-party service providers and suppliers.
Priorities
Work effectively together to deliver quality services.
Response
Hold frequent performance reviews and forward planning discussions with our service partners.
- Surveys
- Face to face
- Roundtables
- Information events
- Working groups
- Website social media
- Multi-stakeholder meetings

Regulators
Representative bodies include
Commission for Regulation of Utilities, Utility Regulator (Northern Ireland), Office of Gas and Electricity Markets (Great Britain).
Priorities
Deliver initiatives to implement energy and climate policies.
Continue to roll out the Gas Networks Ireland Business Plan including the delivery of the Capital Investment Plan.
Operate efficiently and reduce costs.
Response
Continue to roll out the Gas Networks Ireland Business Plan, including the delivery of actions attributed under the Climate Action Plan 2019.
Invest in compressed natural gas (CNG) projects.
- Surveys
- Face to face
- Roundtables
- Information events
- Working groups
- Website social media
- Multi-stakeholder meetings

Shareholders
Representative bodies include
Department of Housing, Planning and Local Government, Department of Communications, Climate Action and Environment, Department of Public Expenditure and Reform.
Priorities
Implement Government policy.
Communicate accurately and transparently and demonstrate progress against plans.
Response
Develop and deliver business plans that are aligned with Government policies.
Regular performance reports and updates are issued to monitoring and oversight bodies.
Prepare for Ervia separation during 2023.
- Surveys
- Face to face
- Roundtables
- Information events
- Working groups
- Website social media
- Multi-stakeholder meetings
Our three pillars of sustainability
