Continued success
Winner of the 2021 Green Business of the Year Award
Winner of the 2021 Green Large Organisation Award
Winner of the 2021 CCA Global Outstanding Support Award
Winner in the ‘Utilities’ category at the 2021 Health & Safety Excellence Awards
Winner of the Age Action BIG Corporate Challenge
CDP climate change score B
CDP supplier engagement rating A-
Supported 31 community projects and provided over €210,000 in financial support to local communities
Launched a European first environmental ‘Hot Spot’ programme with Leave no Trace Ireland at Glengarra Woods, Co. Tipperary.
Launched our network innovation facility to ensure safety and operability of pipelines, meters and appliances with a variety of hydrogen blends.
Developed our biodiversity strategy and biodiversity action plan to support the National Biodiversity Action Plan.
Responsibly certified
5 ISO Management Systems – ISO14001, ISO50001, ISO45001, ISO9001 and ISO55000
Recertified to the Business Working Responsibly Mark
Key Performance Indicators | 2021 | 2020 |
Environment | ||
CDP climate change rating | B | B- |
CDP supplier engagement rating | A- | B |
GHG emissions scope 1 TCO2e*1 | 186,156 | 188,440 |
GHG emissions scope 2 TCO2e*2 | 2,573 | 2,914 |
GHG emissions scope 3 TCO2e*3 | 7,103 | 5,676 |
PSMR energy efficiency target of 33% - exceeded | 52% | 53% |
Biomethane transported by Gas Networks Ireland GW | 5 | 0.36 |
Number of compressed natural gas stations in operation | 7 | 5 |
Social | ||
Safety | ||
Total lost time incident frequency rate – | 0.0 | 0.11 |
Emergency response | 29 minutes | 29 minutes |
Customer | ||
Customers Service – First Contact Resolution | 91% | 91% |
Employee | ||
Training days | 1034 | 599 |
Volunteer hours | 890 | 586 |
Economic | ||
Credit Rating Moody’s | A2 Stable | A3 Stable |
EBITDA | €245m | €265m |
New connections (volume contracted GWh) | 848 | 635 |
Note:
*1 GHG emissions scope 1 TCO2e
The production of gas at the Corrib gas field is now declining and we are increasingly reliant on our compressor stations in Scotland. These compressor stations increased our fuel gas requirements in 2020 and 2021 and caused an increase in carbon emissions. We have implemented a number of initiatives to improve our energy performance of our compressors and as part of our sustainability strategy several decarbonisation options are being appraised to further reduce our emissions and achieve our Low Carbon Pledge commitments.
*2 GHG emissions scope 2 TCO2e
The reductions in electricity use is partly due to improved energy efficiency measures across our operations and offices.
*3 GHG emissions scope 3 TCO2e
Our scope 3 emissions have increased slightly from 2020 to 2021 due to increased scope and accuracy of GHG reporting by suppliers and increased traveling by staff following COVID restrictions in 2020.
Our three pillars of sustainability
